Terms & Conditions
1.1. In these Terms and Conditions the following expressions shall have the following meanings save where the context otherwise requires:
1.1.1. “Agreed Pick-Up Point” the appointed place for you to be picked up by supplier as set out in the details.
1.1.2. “Agreed Time” the appointed date and time for you to be picked up by the supplier as set out in the details.
1.1.3. “Booking” the booking of a taxi vehicle effected via this website for undertaking trips. Bookings can be made for single trips, return trips or split trips.
1.1.4. “Supplier” the taxi vehicle operator with whom you place the booking.
1.1.5. “Suppliers T&C” the terms and conditions of the supplier which in addition to these terms govern the booking and (trip).
1.1.6. “Card” the credit, debit or charge card you use when making the booking.
1.1.7. “Cash” the payment you make for the fare to the supplier and/or its driver.
1.1.8. “Details” the details which you must provide upon making a booking including pick-up date and time, pick-up and drop-off addresses and your personal data.
1.1.9. “Fare” the fee paid by you for the quote you accept.
1.1.10. “Goods” any goods carried in a vehicle which are booked via this website.
1.1.11. “Trip” the journey you wish to make from the pick-up address to the drop-off address provided by you.
1.1.12. “Licensing Authority” any regional or national licensing authority responsible for licensing the operation of taxi vehicle & minibus companies.
1.1.13. “Particular Requirements” any specific requirements you may have relating to disabled facilities, the gender of the driver or otherwise.
1.1.14. “Passenger” any passenger carried in a taxi vehicle which is booked via this website.
1.1.15. “Personal Data” the details which you provide regarding your physical and email addresses, telephone number and card details.
1.1.16. “Quote” a fixed price quote that you receive via the website for the trip.
1.1.17. “Terms” these terms and conditions between Magnum Taxis and you.
1.1.18. “You” means the person who enters details.
1.1.19. “Magnum Taxis” is a Public Hire company available for both pre-booked trips and instant pick-ups in compliance with the requirements of relevant licensing authorities.
1.1.20. The clause headings and any other headings are inserted for convenience only and shall not affect the construction of these terms.
2.1. If You book a taxi vehicle via this website, you agree to the terms below as the exclusive basis which governs such booking by ticking the “I agree to the Magnum Taxi Terms and Conditions”. If you are booking on behalf of someone else, by clicking “I agree to the Magnum Taxi Terms & Conditions”, you are representing that you have their authority to accept these terms and conditions on their behalf.
2.2. Deviations from these terms are only valid if and to the extent that these are confirmed explicitly and in writing by Magnum Taxis.
2.3. Should any provision of these terms be pronounced invalid or in violation of public order or law by the competent judge, then only the provision in question will be void, but the rest of these terms will remain fully in effect. Instead of the invalid provision, a provision will apply that best approached the intention of the parties.
- USE OF WEBSITE
3.1. In making a booking via this website you must provide accurate details and are responsible for any failure to do so.
3.2. You hereby warrant to Magnum Taxis that you are at least eighteen years of age and legally able to make the booking.
3.3. Magnum Taxis does not guarantee that it will be able to fulfil your requirements and reserves the rights to refuse any bookings which you wish to make and to cancel any bookings you have made, and in such case to refund to you, in full and final settlement of any claims you might have, the fee paid by you.
3.5. Magnum Taxis may send a small file to your computer when you visit the website. This “cookie” will enable Magnum Taxis to track your behavior on the website and to identify particular areas of interest so as to enhance your future visits to the website. The cookie will not enable Magnum Taxis to identify you and Magnum Taxis shall not use it otherwise than in relation to this website. You can set your computer browser to reject cookies but this may preclude use of certain parts of this website. Magnum Taxis may disclose your personal data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.
4.1. When you enter the details of the trip, will endeavor to provide you via the website with quotes to fulfil your requirement. The quotes are the current special “one off” offers which are only available at the time of making your booking.
4.2. It is your responsibility to ensure that your details and trip are correct and accurate by providing, but not limited to; selecting a vehicle suitable for your luggage requirements, a valid postcode which also does not commit a traffic violation, correct date and time for the journeys to take place, correct customer name, correct and valid email address, correct and valid telephone number. If the trip details are inaccurate and an invalid or no postcode or a postcode which causes a traffic violation is provided or an incorrect date, time, customer name, email address, telephone number provided you may incur additional charges and may not be due a refund, See 7.10. When you make a booking, this constitutes an offer which Magnum Taxis may or may not accept.
4.3. In the event, you need to amend or correct a booking you most contact Magnum Taxis directly. If there is a price increase caused by any change you request to the services that you have booked, you will be required to pay the difference in the price between the services originally booked by you, and the price of the new services you have requested. If there is a price decrease caused by any change you request to the services that you have booked, you will be refunded the difference in the price between the services originally booked by you, and the price of the new services you have requested .
4.4. Magnum Taxis reserves the right to correct typographical errors in any elements of the information that appears on the website including pricing mistakes. If, once you are informed of such error, you wish to withdraw your booking and do not wish to proceed with the service, you shall be free to do so and any monies already paid by you will be refunded in full.
4.5. You agree that in the fulfilment of the booking, Magnum Taxis has the right to novate the booking to another suitable party, to ensure the fulfilment of the booking as effected via this website.
4.6. Magnum Taxis reserves the right to change the type of vehicle you have booked, to ensure the fulfilment of the booking. With large vehicles, subject to availability, in the event that Magnum Taxis are no longer able to provide their vehicle, Magnum Taxis will endeavor to ensure you are offered alternatives of a similar capacity.
5.1. When booking with the ‘Pay by Card’ option, you agree to pay the fare at the time you make your booking. Magnum Taxis is entitled to collect all monies due for the booked trip from you acting entirely and settle all card costs of the booked trip.
5.2. When booking with the ‘Pay by Cash’ option, you agree to pay the fare to the Magnum Taxi driver at the time of your hire
5.3. Once you have confirmed your booking on the payment screen, it cannot be cancelled or changed except in accordance with clause 7 of these Terms.
5.4. If paying by card, in the event that your card payment is refused by your card issuer for whatever reason, Magnum Taxis will not be able to fulfil your booking.
5.5. Magnum Taxis will provide you with a receipt for payment by email to the email address you registered with the booking.
5.6. Payment will not cover any extra requirements you request. If you do not indicate any additional items / luggage when booking, resulting in a larger size vehicle being required, then Magnum Taxis may charge you extra, which you must pay them directly for at the time of the hire. If you wish to give a tip to the taxi driver, you should do so directly at your own discretion.
5.7. In the event that you make any deviations from the route that you entered into the website, you may be subject to additional charges by Magnum Taxis in respect thereof and will make such payment directly to the driver.
6.1. Magnum Taxis is not responsible to you for, or insured in respect of, any damage or loss that may be sustained by the goods in the course of a trip and it is your exclusive responsibility to have such goods insured in respect of such damage or loss.
- CANCELLATION OF BOOKINGS AND REFUNDS
7.1. Cancellations must be made by you using our website. You will be entitled to a refund, depending on when you cancel your booking, as follows:
(i) If you cancel your booking prior to the journey date in your booking, you will be entitled to a refund equivalent to 100% of the value of your booking.
(ii) If you cancel your booking on the same day as the journey date in your booking, Magnum Taxis reserves the right to incur a 50% charge to the original booking cost and will refund the balance in full.
7.2. Customer(s) who paid a deposit will be refunded or charged depending on the amount due as per condition 7.1.
7.3. At Magnum Taxis discretion, a cancellation charge may be refunded on the basis that you re-book within 24 (Twenty Four) hours, Only once the journey is re-booked, the refund can be processed. However, Magnum Taxis reserves the right to refuse a cancellation refund at any time.
7.4. In the event that Magnum Taxis does not turn up at the agreed pick-up point within 30 minutes of the agreed time – or within 45 minutes if the agreed pick-up point is an airport – and you do not use Magnum Taxis for the trip, you will be entitled to a full refund of the fare, along with any card costs, if you paid them in advance by card, as full and final settlement of any claim you might have in respect of such failure. However, should you, at your own discretion, decide to continue with the trip where Magnum Taxis turns up after 30 minutes (45minutes) from the agreed time, then you will not be entitled to any such refund.
7.5. In the event that you are not available at the agreed pick-up point within 30 minutes (45minutes) of the agreed time, it will be at Magnum Taxis discretion to treat your non-availability as a cancellation, and you will not be entitled to any refund of the fare, and any card costs that you may have paid in advance. Where Magnum Taxis decides to wait more than 30 minutes (45minutes) from the agreed time, then you may be subject to additional charges by Magnum Taxis in respect of any additional waiting time and/or parking charges and will make such payment directly to the driver.
7.6. In the event that you do not wish to use the services for any reason and do not cancel the booking using the website or by contacting Magnum Taxis, no refunds will be provided.
7.7. In the event that you wish to cancel a return leg of your journey, Magnum Taxis reserves the right to refuse any refund.
7.8. For pre-paid bookings, any refunds due to you to for cancellations or complaints will be made to the card used to make the payment within up to 5 business days (business days being Monday to Friday).
7.9. Customers with credit accounts or account balances will be exempt from cancellation charges.
7.10. In the event of a booking cancellation or no show, you must contact Magnum Taxis within 7 days to issue your refund.
7.11. In the event that you provide inaccurate details including but not limited to an invalid or missing; postcode, postcode causing traffic violation, customer name, email address, telephone number, you will not be entitled any refund and may incur additional charges from Magnum Taxis in order to complete the trip.
- WARRANTY AND LIMITATION OF LIABILITY
8.1. Magnum Taxis is licensed by the appropriate Licensing Authority(ies)
8.2. Subject as expressly provided in these Terms all warranties, conditions or other terms implied by statute or common law are excluded as far as legally possible.
8.3. Nothing in this clause shall operate so as to exclude any rights you may have under consumer legislation or limit Magnum Taxis liability for death or personal injury arising out of its negligence.
8.4. Any estimated trip times and times of arrival presented by Magnum Taxis on its public website or otherwise, are only to be taken as indicative, and are not subject to traffic and/or weather conditions and final route taken by driver. Therefore, you agree that you are responsible for setting an appropriate agreed time that allows you sufficient time to reach your destination to subsequently check-in for a flight, take a train or fulfil any other dependencies you might have.
8.5. Magnum Taxis may keep you informed of the status of your booking by sending you email, and SMS text alerts, although Magnum Taxis does not guarantee the delivery nor the timing of these email and SMS text alerts, and shall not in any event be liable (whether in contract or otherwise) for any indirect loss or consequential loss or loss of revenue, howsoever arising from the omission or delay of such email and SMS text alerts.
8.6. Each foregoing sub-clause of this clause shall constitute a separate and severable provision. The provisions of this clause shall continue in effect notwithstanding the termination, completion or any other matter which might otherwise cause these Terms to become ineffective.
9.1. Magnum Taxis reserves the right within its reasonable discretion to terminate the trip, if you or your party’s conduct or behavior is disruptive in any way and/or affects your safety or that of the driver of the vehicle. Magnum Taxis does not accept liability for any extra costs incurred by you/or your party as a result of them doing so.
9.2. Passengers are not permitted to take alcoholic drinks onto the vehicles for the purpose of consuming them during the trip.
9.3. Magnum Taxis further reserves the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs.
- LIMITATIONS AND EXCLUSIONS
10.1. Magnum Taxis shall not undertake the carriage or delivery of:
- money or securities, antiques, precious metals, furs, or jewelry or value, any goods or property (of whatsoever nature) of an intrinsic value of more than £50.
- any goods or property of a hazardous, dangerous, inflammable, explosive or noxious nature, or are illegal to possess under existing English Law, and/or
- any goods or property (of whatsoever nature) which may deteriorate in transit.
10.2. Magnum Taxis shall have no liability whatsoever for loss or damage, however arising in relation to the clause 10.1 of this agreement.
10.3. Without prejudice to the provisions of clause 10.1 Magnum Taxis shall not in any event be liable directly or indirectly for:
- consequential loss (whether for loss or profit or otherwise); and/or
- loss, damage and/or breakage to any fragile items whatsoever whether arising from the acts, omissions or negligence of Magnum Taxis and/or its employees and/or agents or arising otherwise howsoever.
10.4. Without prejudice to the generality of clauses 10.1 and 10.2 in particular Magnum Taxis shall not be liable for any loss and/or damage arising directly or indirectly from:
- breakdown, accident, adverse weather conditions
- any act or omission on the part of the Customer.
- any clause, act or circumstance beyond the control of Magnum Taxis (including, without limitation, any strike, (official or not) lock-out or other form of industrial action or labour dispute, governmental regulations, legal restrictions, embargoes, fire, flood, Act of God, any consequence of riot, war, invasion, act of foreign enemy, hostilities (whether war be declared or not) civil war, acts of terrorism, rebellion, military or usurped power, confiscation, requisition or destruction of or damage to property by or upon the order of or in the name of any Government or public local authority, or other conditions amounting to force majeure).
10.5. The provision of clauses 10.1, 10.2, 10.3, 10.4 and 11.1 apply to liability for loss or damage to goods or property and do not apply to liability for death or personal injury.
10.6 – By using the website you agree that use of the site is non-exclusive.
10.7 – Every time a booking is generated, you agree at the date and time of the booking, that the Terms & Conditions take precedence over any previous agreements or your own terms and conditions.
11.1. If you have any complaint in respect of the service provided by Magnum Taxis, you agree to contact them directly (by the phone or email) to resolve this with them within 24 hours of the agreed time of the booking.
13.1. Failure by either party at any time to enforce any right claim or provision of these terms or arising hereunder shall not be construed as a waiver of such right, claim or provision.
13.2. All notices to Magnum Taxis shall be given by you in writing to their email address firstname.lastname@example.org
13.3. All notices to you shall be given in writing to the email address you have provided as part of the details. All notices may be served by email and shall be deemed to have been given 1 hour after transmission thereof.
13.4. European law applies to all transactions for which these terms apply, with the exclusion of the provisions of international treaties, to the extent these do not contain imperative law.